We Are the Southwest Airlines of the Envelope Business!

Meet the writer: Karen Pieper

Hi, I'm Karen! I've been in the industry for 21 years and can't wait to share my perspective on all things direct mail. I'm currently the Digital Marketing Manager at Letter Jacket Envelopes and deal with tasks from managing the website, facilitating conversations with customers, and much more!

Southwest Airlines is renowned for their top-notch customer service. Their own website identifies them as a customer service company, which just happens to fly airplanes. They offer top-notch customer reward programs and are known for taking the time to get to know their frequent flyers and listen to feedback, so that the airline can offer everything the customer might need. In addition, they are known for delivering the highest quality service to just about anywhere, for extremely affordable rates. Interesting parallels can be drawn Southwest and our quality custom printed business envelope business.

Envelopes that Go Anywhere

Letter Jacket would like to be thought of as the Southwest Airlines of the Envelope Business. Like Southwest airlines, we are extremely passionate about the service we provide, and want to give our customers the best, from the point of order all the way to delivery of the final product.

We like to say that our vast combined experience gives us the expertise of knowing everything there is to know about the creation, use and design of high quality custom envelopes, but we’re even more excited about the opportunity to help people solve business problems, build marketing campaigns, and save money by using our custom envelopes.

We don’t care whether you are a huge corporation or a work-from-home small business; we can provide the exact envelope design to meet your needs and help you take your business anywhere you want it to go.

What Sets Us Above

The use of our own machines, printers and warehousing enables us to provide the highest quality, 100% customized envelopes at a fraction of the price you’ll find from other suppliers and retailers. We don’t use a middleman or sales force—when you buy from Letter Jacket, you’re dealing directly with Letter Jacket, and that counts for a lot. Not only does the direct purchase save you money, dealing with us means you get the highest quality customer service.

We will work with you to design exactly the kind of envelope you want, regardless of size, color scheme, text, or graphics, and we’ll work to get you a blindingly fast turnaround time. We run our printers all day, 24 hours, to make sure that jobs come out fast and right.

Top Quality Work in Progress

Our customers rave about the quality of our customer service, custom designs, and fast delivery.   We also don’t believe customer service ends at “the best around.” Even though we think we already provide the best in customer service, we are always looking to improve. We understand that striving to be the best does not mean that we’re perfect.

That’s where you, the customer, come in. We listen to our clients, and are always willing to take suggestions or hear and address concerns about the services we offer, the products we sell, and the service we provide. If you are looking for a solution to ramp up your direct mail marketing campaign, or are looking for a new supplier of custom envelopes, look no further and give us at Letter Jacket a call – we are the Southwest Airlines of the envelope business!

Satisfaction guaranteed

We are positive you will love your envelopes! If you are not completely satisfied with your purchase, please contact us and we will make it right!


Special orders

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