At Letter Jacket, we aim to make the customer experience as seamless and frictionless as possible. We purposefully gave our site a simplified, flat-looking design not just because it looks friendly, but because it makes navigation simple, thanks to the easy-to-find buttons and the lack of confusing “bells and whistles.”
Online Custom Printed Envelopes
This straightforward experience continues down to the envelope ordering and customization stage, where the design of our site truly shines. Below the product listing, you will see a quick, one-minute video telling you how you can select your envelope customization options. From there, you can continue to the design page where the magic happens.
Find out more about how you can customize your envelopes and how we try to make it as easy of a process as we can by reading on.
In-Browser Tools to Save You Time and Stress
Some customers are surprised to find that the customization process can take place within the same browser window they were using to select the product they wanted. No downloads, loading screens, or external programs are needed. Instead, everything runs smoothly and efficiently inside your browser so that the process will not take any more time or effort than it needs to.
These tools were created over hours of coding and design to be user-friendly and avoid frustrating mishaps that plague some design software. Our customization options were pared down to the bare essentials of what most customers want. Even still, the tool remains powerful enough to handle precise needs, all with real-time previews of what the final product will look like.
Foolproof with Proofs
Even if your envelope sample looks absolutely perfect before you submit it, we want to be 100 percent certain that the final product will meet your expectations. We always follow up on custom submissions with an emailed, high-resolution proof of the final design so customers can get a crystal-clear idea of what the printed envelope will look like.
Our printers never begin a job until we receive confirmation from the customer that the proof met their expectations. We will also present any problems we encountered with your image file or design submission to make sure that we can get moving on your order as soon as possible.
Bespoke Solutions for Any Need
Our web app tools were created to fit the needs of 90 percent of our customer base. We wanted to be able to get their design idea from conceptualization to a realistic sample in a matter of moments, not days.
However, we completely understand when clients are not satisfied with the level of customization offered to them on these tools. In fact, we get excited about a challenge.
Our in-house manufacturing and printing process means that we can tackle almost any custom design job, no matter how ambitious. You and our design team can collaborate to bring your “dream envelope” to life in nearly any sort of style, shape, colors or paper stock you want. Once we hammer out the details, we can then provide you with the pricing for this one-of-a-kind job.
So have fun toying around with our web-based design software, and if you do not see the options you want simply contact us so we can begin creating something unique and wonderful together.
